STORE POLICY
ALL SALES FINAL
Thank you for choosing The Doll Bag! Customer satisfaction is our #1 priority, we are dedicated and motivated to keep you happy. Due to the nature of our product, ALL SALES ARE FINAL. Digital files sent immediately.
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SHIPPING & PROCESSING
Please allow up to 2-3 business days for order processing. After order processing and your payment is cleared, allow 3-5 business days for shipping! ​You will receive your tracking number immediately after your order is shipped. We recommend ordering your products IN ADVANCE as our products are in high demand and WE ARE NOT RESPONSIBLE FOR ANY CARRIER DELAYS or lost packages. ANY order placed before 5:00 pm EST will begin processing that same day. Saturdays and Sundays are not business days. To ensure the best quality longer wigs are made to order.
STORE POLICY
To protect agaisnt identity theft and fraud Shipping and billing addresses must MATCH or your order will be cancelled and refunded. Please make all of your information matches or we will not be able to process your order. Due to the nature of our product, sales will be final and we will not accept returns.​
HAIR CARE TIPS & RECOMMENDATIONS
Our luxury hair extensions can last 1-2 years with proper hair care.
1. Use Sulfate FREE shampoo and conditioner
2. Rinse thoroughly
3. Let your hair airdry.
4. Alcohol-free hair serum is an outstanding shining source.
5. Wrap hair in protective styles before bed.
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payment methods
- Credit / Debit Card